These Terms and Conditions (“Terms”) govern the use of the online platform www.golokaso.com (also “Platform”). These Terms apply both to clients (also “Users”) and to photographers. There is an additional document (“Terms and Conditions for Photographers”) that needs to be agreed by the Photographer before the photo shoot.
Your access and use of the Platform constitutes
your agreement to be bound by these Terms, which establishes a contractual
relationship between you and www.golokaso.com. If you do not agree to these Terms,
you may not access or use the Platform.
– “User” means client who is interested in photo
– “Photographer” means independent provider of
www.golokaso.com is an online platform where Users plan and arrange photo sessions with Lokaso Photographers. We offer photography services as phototrips/customised photoshoots which can be booked online by Users.
Please note Lokaso Photographers are freelance Photographers, who are not direct employees of Lokaso Media, however the contract for photography services is formed between Lokaso Media and the User.
Photographer declares that he/she holds all the
permissions and authorisations necessary to provide photography services (if
such permissions and authorisations are required by the applicable law),
alternatively Photographer declares, that he/she is legally allowed to provide
photography services on occasional basis (not as a businessperson) if this is
allowed by the applicable law.
The non-binding booking and inquiry is made by
sending the “booking form” on the profile of Photographer. All other details
regarding the photo shoot are then arranged and specified via emails. User is
invited to pay via payment gateway after all the details of the photo shoot are
cleared. The binding booking is made after receiving the payment from User.
www.golokaso.com will take over the payment (paid via
payment gateway) for the photo shoot on behalf of the Photographer.
www.golokaso.com keeps previously agreed commission fee from the price paid by
User after www.golokaso.com receives photos from the Photographer. The rest of
the amount is transferred (payout) to photographer’s PayPal account.
www.golokaso.com is not responsible for and will not reimburse any additional
fees charged to Photographer by PayPal for receiving such payment.
Photographer will provide www.golokaso.com with his/her
business name, business ID, business address, and VAT number (if he/she has
one). Lokaso photographer will issue invoice for using the platform to the
Photographer after the photo shoot and the Bill that will be delivered to the
Photographer and to the User. Invoice for providing photography service will be
issued to the User by the Photographer.
The agreed payout amount of photographers who fall
under categories listed below will be reduced of the applicable VAT.
We do not guarantee that photographer that you
select for the initiate non-binding booking will be available for your
date/time/location of your photo shoot. In such case we will suggest you
another Photographer but you are not obliged in any way to book this newly
Please note that additional travel fee may apply if
you want the photo shoot to happen outside of the city centre (we will always
give notice in advance about this). Additional travel fee is also applicable to
some locations from our list of destinations. The User is always informed about
such travel fee before booking the photographer.
In case you will not be able to attend the photo
shoot please contact us as soon as possible and we will do our best to
rearrange the date of photo shoot however we cannot guarantee that Photographer
would be free on other date/time.
If photo shoot is cancelled due to Photographer’s
fault, we will fully refund you. Please note that we will always try to do our
best to reschedule your photo shoot so there will be no need for cancellation
Notification of cancellation from the User:
– More than three days before the scheduled photo
shoot: 20% administration fee.
– Less than three days before the scheduled photo
shoot: 50% cancellation fee.
– Day before the photo shoot and less: no refund.
www.golokaso.com is not responsible for and will not
reimburse any additional fees charged to the client by his/her bank/card
provider for receiving above specified refund.
www.golokaso.com shows prices in INR (Indian Rupee).
We do not have any control over the foreign
exchange rates set by banks and bear no responsibility for the foreign exchange
conversion rates used by the payment gateway.
We will deliver your photos via personalised,
online drive gallery. The link to this gallery will be send to you via email
that you submitted to the booking form. Photographer makes the final selection
of the photos (number of photos specified in the selected package). We will
deliver your photos no later than 4 business days (according to Indian
calendar) after your photo shoot. RAW files are never delivered to the client.
If there are more great photos than number
specified in the package that you purchased, then we’ll deliver preview
watermarked gallery with all the good photos to the User. User then makes
his/her selection of photos specified in the package. The User can select more
photos than specified in the package. Each additional photo costs INR 500/-.
The user will pay for additional photos once he/she finalizes the selection.
Complete selection of photos is then delivered to the client no later than
within 2 business days (according to Indian calendar).
User has the rights to use all delivered photos for
personal and non-commercial use only. User could e.g. print the photos, share
with friends etc. Photographer retains copyright for the photos. We will never
sublicense your photos. We reserve the right to use the photos for promotional
purposes on www.golokaso.com, photographers social media profiles, printed
materials etc. Photographer could use the photos in the same way as www.golokaso.com
does. User could inform us anytime that he or she does not agree with such
usage and we would never use the photos in such way.
By booking the service you agree that you are
familiar with the style of your chosen Photographer and you agree to receive
photos in such style and quality. In case of any problem with the photo shoot
please contact www.golokaso.com immediately so we could handle the complaint as
soon as possible. We will do our best to solve the issue.
We have no control over vis maior, extraordinary
circumstances and weather conditions. Photo shoots could take place in any
weather conditions since our Photographers are professionals and could suggest
locations where it is possible to shoot in the rain etc. Sometimes rainy photo
shoots are even more original, extraordinary and interesting than traditional
“sunny days” photo shoots. However we will try to rearrange (with no guarantee)
day and time of the photo shoot if there is bad forecast for the day of the
photo shoot. Payment is not refundable because of the bad weather.